Privacy Policy
Hair Society Salon is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights as a client or guest.
Privacy Policy
By using our services, booking appointments, or communicating with us, you acknowledge and agree to the practices described in this Privacy Policy established by Hair Society Salon ("Salon," "Company," "we," or "us").
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Name, email address, and phone number
- Appointment history and service preferences
- Billing and payment information
- Communications you send to us (text messages, emails, form submissions)
- Device and usage data when you visit our website
2. How We Use Your Information
Information collected is used solely for legitimate business purposes, including:
- Scheduling and managing your appointments
- Processing payments and managing membership accounts
- Sending appointment reminders and confirmations
- Responding to your inquiries and providing customer support
- Improving our services and client experience
- Sending promotional communications (where you have opted in)
3. SMS & Text Messaging
If you provide your mobile number and opt in to receive text messages from Hair Society Salon, the following terms apply:
- You may receive appointment reminders, confirmations, and promotional messages
- Message and data rates may apply — message frequency varies
- You can opt out at any time by replying STOP to any message
- Reply HELP for assistance or contact us directly at our salon
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Third Parties
Hair Society Salon does not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- With trusted service providers (e.g., booking platforms, payment processors) strictly to operate our business
- Information sharing to subcontractors in support services, such as customer service, is permitted
- When required by law, court order, or governmental authority
- To protect the rights, safety, or property of our salon, clients, or the public
All third-party partners are required to handle your information in a manner consistent with this policy.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse. Payment information is handled through PCI-compliant processors and is never stored directly on our systems.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Opt out of marketing communications at any time
- Withdraw consent for SMS messaging by replying STOP
To exercise any of these rights, please contact us directly at the salon or through the contact form on our website.
7. Policy Updates
Hair Society Salon reserves the right to update this Privacy Policy at any time. Material changes will be communicated through our website or via direct notice. Continued use of our services following any changes constitutes your acceptance of the revised policy.